A sweet grandmother telephoned St... Joseph 's Hospital.. She timidly asked, "Is it
possible to speak to someone who can tell me how a patient is doing?"
The operator said, "I'll be glad to help, dear. What's the name and room number
of the patient?"
The grandmother in her weak, tremulous voice said, "Norma Findlay, Room
302."
The operator replied, "Let me put you on hold while I check with the nurse's station
for that room."
After a few minutes, the operator returned to the phone and said, "I have
good news. Her nurse just told me that Norma is doing well. Her blood pressure is
fine; her blood work just came back normal and her physician, Dr. Cohen, has scheduled
her to be discharged tomorrow."
The grandmother said, "Thank you. That's wonderful.. I was so worried. God bless you for the good
news."
The operator replied, "You're more than welcome. Is Norma your daughter?"
The grandmother said, "No, I'm Norma Findlay in Room 302.
No one tells me anything
Hospitals
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